An Application of SMS Technology for Customer Service Centre

Ariff Idris, Abd. Samad Hasan Basari, Nur Hanisah Zubir. An Application of SMS Technology for Customer Service Centre. In Ajith Abraham, Azah Kamilah Muda, Nanna Suryana Herman, Siti Mariyam Shamsuddin, Yun-Huoy Choo, editors, First International Conference of Soft Computing and Pattern Recognition, SoCPaR 2009, Malacca, Malaysia, December 4-7, 2009. pages 633-636, IEEE, 2009. [doi]

Abstract

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