Jon Innes. Why Enterprises Can t Innovate: Helping Companies Learn Design Thinking. In Aaron Marcus, editor, Design, User Experience, and Usability. Theory, Methods, Tools and Practice - First International Conference, DUXU 2011, Held as Part of HCI International 2011, Orlando, FL, USA, July 9-14, 2011, Proceedings, Part I. Volume 6769 of Lecture Notes in Computer Science, pages 442-448, Springer, 2011. [doi]
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