Zahir Irani, Uthayasankar Sivarajah, Andreea Molnar, Habin Lee. A User Satisfaction Study of the London Congestion Charging e-Service. In 20th Americas Conference on Information Systems, AMCIS 2014, Savannah, Georgia, USA, August 7-9, 2014. Association for Information Systems, 2014. [doi]
Abstract is missing.