Barbara S. Isa, James M. Boyle, Alan S. Neal, Roger M. Simons. A methodology for objectively evaluating error messages. In Raoul N. Smith, Richard W. Pew, Ann Janda, editors, Proceedings of the SIGCHI Conference on Human Factors in Computing Systems, CHI 1983, Boston, Massachusetts, USA, December 12-15, 1983. pages 68-71, ACM, 1983. [doi]
Abstract is missing.