Mapping Sentiments to Themes of Customer reactions on Social Media during a Security Hack: A Justice Theory Perspective

Koteswara Ivaturi, Akshay Bhagwatwar. Mapping Sentiments to Themes of Customer reactions on Social Media during a Security Hack: A Justice Theory Perspective. Information & Management, 57(4):103218, 2020. [doi]

Abstract

Abstract is missing.