Koichi Iwai, Kaoru Iida, Masanori Akiyoshi, Norihisa Komoda. A Classification Method of Inquiry e-Mails for Describing FAQ with Self-configured Class Dictionary. In André Carlos Ponce Leon Ferreira de Carvalho, Sara Rodríguez-González, Juan F. De Paz Santana, Juan M. Corchado Rodríguez, editors, Distributed Computing and Artificial Intelligence - 7th International Symposium, DCAI 2010, 7-10 September 2010, Valencia, Spain. Volume 79 of Advances in Soft Computing, pages 35-43, Springer, 2010. [doi]
Abstract is missing.