Thomas W. Jackson, Ray Dawson, Darren Wilson. The cost of email within organizations. In Mehdi Khosrowpour, editor, Challenges of Information Technology Management in the 21st Century, 2000 Information Resources Management Association International Conference, Anchorage, Alaska, USA, May 21-24, 2000. pages 1093-1094, IDEA Group Publishing, 2000.
Abstract is missing.