Online Search Behavior in the Air Travel Market: Reconsidering the Consideration Set and Customer Journey Concepts

Julia A. Jacobs, Stefan Klein, Christopher P. Holland, Maximilian Benning. Online Search Behavior in the Air Travel Market: Reconsidering the Consideration Set and Customer Journey Concepts. In 50th Hawaii International Conference on System Sciences, HICSS 2017, Hilton Waikoloa Village, Hawaii, USA, January 4-7, 2017. pages 1-10, AIS Electronic Library (AISeL), 2017. [doi]

@inproceedings{JacobsKHB17,
  title = {Online Search Behavior in the Air Travel Market: Reconsidering the Consideration Set and Customer Journey Concepts},
  author = {Julia A. Jacobs and Stefan Klein and Christopher P. Holland and Maximilian Benning},
  year = {2017},
  url = {http://aisel.aisnet.org/hicss-50/in/electronic_marketing/8},
  researchr = {https://researchr.org/publication/JacobsKHB17},
  cites = {0},
  citedby = {0},
  pages = {1-10},
  booktitle = {50th Hawaii International Conference on System Sciences, HICSS 2017, Hilton Waikoloa Village, Hawaii, USA, January 4-7, 2017},
  publisher = {AIS Electronic Library (AISeL)},
}