Leveraging Unstructured Data to Improve Customer Engagement and Revenue in Financial Institutions: A Deep Reinforcement Learning Approach to Personalized Transaction Recommendations

Shubham Jain, Enda Fallon. Leveraging Unstructured Data to Improve Customer Engagement and Revenue in Financial Institutions: A Deep Reinforcement Learning Approach to Personalized Transaction Recommendations. In Mohammad S. Obaidat, Franco Davoli, Kuei-Fang Hsiao, Petros Nicopolitidis, Yu Guo 0001, editors, International Conference on Computer, Information and Telecommunication Systems, CITS 2023, Genoa, Italy, July 10-12, 2023. pages 1-8, IEEE, 2023. [doi]

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