The effects of relationship benefit on relationship quality and store loyalty from convergence environments - NPS analysis and moderating effects - researchr publication authors

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Jae Hun Jang, Sam Won Kim, Yangsun Lee, Jongsung Kim. The effects of relationship benefit on relationship quality and store loyalty from convergence environments - NPS analysis and moderating effects. Electronic Commerce Research, 13(3):291-315, 2013. [doi]

This author has not been identified. Look up 'Jae Hun Jang' in GoogleThis author has not been identified. Look up 'Sam Won Kim' in GoogleThis author has not been identified. Look up 'Yangsun Lee' in GoogleThis author has not been identified. Look up 'Jongsung Kim' in Google

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