Till Janner, Christoph Schroth, Beat Schmid. Modelling Service Systems for Collaborative Innovation in the Enterprise Software Industry - The St. Gallen Media Reference Model Applied. In 2008 IEEE International Conference on Services Computing (SCC 2008), 8-11 July 2008, Honolulu, Hawaii, USA. pages 145-152, IEEE Computer Society, 2008. [doi]
Abstract is missing.