Arild Jansen. e-government service development: a success story?. In Elsa Estevez, Marijn Janssen, editors, ICEGOV 2011, Proceedings of the 5th International Conference on Theory and Practice of Electronic Governance, Tallinn, Estonia, September 26-28, 2011. pages 297-300, ACM, 2011. [doi]
Abstract is missing.