Measuring the Return on Information Technology: A Knowledge-Based Approach for Revenue Allocation at the Process and Firm Level

Erik Jansen, Waymond Rodgers, Paul A. Pavlou, Thomas J. Housel. Measuring the Return on Information Technology: A Knowledge-Based Approach for Revenue Allocation at the Process and Firm Level. J. AIS, 6(7):8, 2005. [doi]

Abstract

Abstract is missing.