Improving the Quality of ICT and Forestry Service Processes with Digital Service Management Approach: A Case Study on Forestry Liquids

Marko Jäntti, Markus Aho. Improving the Quality of ICT and Forestry Service Processes with Digital Service Management Approach: A Case Study on Forestry Liquids. In Antonio Vallecillo, Joost Visser 0001, Ricardo Pérez-Castillo, editors, Quality of Information and Communications Technology - 15th International Conference, QUATIC 2022, Talavera de la Reina, Spain, September 12-14, 2022, Proceedings. Volume 1621 of Communications in Computer and Information Science, pages 175-189, Springer, 2022. [doi]

Abstract

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