Pertti Järvinen. The user as a learning component in a data system during the change-over and use periods. In Phil Semprevivo, Peggy Semprevivo, Carol Vaughan Ascherfeld, Quentin Ludgin, Elias M. Awad, editors, Proceedings of the eighteenth annual computer personnel research conference, SIGCPR 1981, Washington, D.C., USA, June 4-5, 1981. pages 39-63, ACM, 1981. [doi]
Abstract is missing.