The Moderation Effect of Supply Chain Information Technology Capabilities on the Relationship between Customer Relationship Management with Organizational Performance of Thai Restaurants and Hotels

Kittisak Jermsittiparsert. The Moderation Effect of Supply Chain Information Technology Capabilities on the Relationship between Customer Relationship Management with Organizational Performance of Thai Restaurants and Hotels. In IC4E 2020: The 11th International Conference on E-Education, E-Business, E-Management, and E-Learning, Osaka, Japan, January, 2020. pages 338-346, ACM, 2020. [doi]

Abstract

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