Lintong Jiang, Xiaodi Wang, Qi Chen, Qingfei Min. User Switching Behavior: AI Chatbots or Human Agents?. In Doug Vogel, Kathy Ning Shen, Pan Shan Ling, Carol Hsu 0001, James Y. L. Thong, Marco de Marco, Moez Limayem, Sean Xin Xu, editors, 24th Pacific Asia Conference on Information Systems, PACIS 2020, Dubai, UAE, June 22-24, 2020. pages 18, 2020. [doi]
@inproceedings{JiangWCM20,
title = {User Switching Behavior: AI Chatbots or Human Agents?},
author = {Lintong Jiang and Xiaodi Wang and Qi Chen and Qingfei Min},
year = {2020},
url = {https://aisel.aisnet.org/pacis2020/18},
researchr = {https://researchr.org/publication/JiangWCM20},
cites = {0},
citedby = {0},
pages = {18},
booktitle = {24th Pacific Asia Conference on Information Systems, PACIS 2020, Dubai, UAE, June 22-24, 2020},
editor = {Doug Vogel and Kathy Ning Shen and Pan Shan Ling and Carol Hsu 0001 and James Y. L. Thong and Marco de Marco and Moez Limayem and Sean Xin Xu},
}