An Empirical Research on the Impact between Service Quality, Customer Satisfaction and Loyalty of E-business - researchr publication authors

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Zhang Jiepei, Bian Wenliang, Xu Jie. An Empirical Research on the Impact between Service Quality, Customer Satisfaction and Loyalty of E-business. In The International Conference on E-Business and E-Government, ICEE 2010, 7-9 May 2010, Guangzhou, China, Proceedings. pages 252-255, IEEE, 2010. [doi]

This author has not been identified. Look up 'Zhang Jiepei' in GoogleThis author has not been identified. Look up 'Bian Wenliang' in GoogleThis author has not been identified. Look up 'Xu Jie' in Google

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