Increase in the Satisfaction Index in a Restaurant through the Application of Value Stream Mapping and Visual Management

Nicole Malpartida Jimenez, Jhennifer Villegas Cruz, Rosa Karol Moore Torres, Carlos Luis Torres Sifuentes, Francisco Domínguez-Mateos. Increase in the Satisfaction Index in a Restaurant through the Application of Value Stream Mapping and Visual Management. In Proceedings of the 2023 9th International Conference on Industrial and Business Engineering, ICIBE 2023, Beijing, China, September 22-24, 2023. pages 206-211, ACM, 2023. [doi]

Abstract

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