Florian Johannsen, Susanne Leist, Daniel Konadl, Michael Basche. Comparison of Commercial Chatbot solutions for Supporting Customer Interaction. In Peter M. Bednar, Ulrich Frank, Karlheinz Kautz, editors, 26th European Conference on Information Systems: Beyond Digitization - Facets of Socio-Technical Change, ECIS 2018, Portsmouth, UK, June 23-28, 2018. pages 158, 2018. [doi]
Abstract is missing.