Deborah L. Johanson, Ho Seok Ahn, Craig J. Sutherland, Bianca Brown, Bruce A. MacDonald, Jong Yoon Lim, Byeong-Kyu Ahn, Elizabeth Broadbent. Smiling and use of first-name by a healthcare receptionist robot: Effects on user perceptions, attitudes, and behaviours. Paladyn, 11(1):40-51, 2020. [doi]
@article{JohansonASBMLAB20,
title = {Smiling and use of first-name by a healthcare receptionist robot: Effects on user perceptions, attitudes, and behaviours},
author = {Deborah L. Johanson and Ho Seok Ahn and Craig J. Sutherland and Bianca Brown and Bruce A. MacDonald and Jong Yoon Lim and Byeong-Kyu Ahn and Elizabeth Broadbent},
year = {2020},
doi = {10.1515/pjbr-2020-0008},
url = {https://doi.org/10.1515/pjbr-2020-0008},
researchr = {https://researchr.org/publication/JohansonASBMLAB20},
cites = {0},
citedby = {0},
journal = {Paladyn},
volume = {11},
number = {1},
pages = {40-51},
}