Norman A. Johnson, Randolph B. Cooper. Media, affect, concession, and agreement in negotiation: IM versus telephone. Decision Support Systems, 46(3):673-684, 2009. [doi]
@article{JohnsonC09-0,
title = {Media, affect, concession, and agreement in negotiation: IM versus telephone},
author = {Norman A. Johnson and Randolph B. Cooper},
year = {2009},
doi = {10.1016/j.dss.2008.10.007},
url = {http://dx.doi.org/10.1016/j.dss.2008.10.007},
researchr = {https://researchr.org/publication/JohnsonC09-0},
cites = {0},
citedby = {0},
journal = {Decision Support Systems},
volume = {46},
number = {3},
pages = {673-684},
}