M. Thomas Jones Jr., Robert Elliott, David Z. Ball, Gerald F. Hein. Using simulation as a tool for business process innovation. In Gerald W. Evans, Mansooreh Mollaghasemi, Edward C. Russell, William E. Biles, editors, Proceedings of the 25th Winter Simulation Conference, Los Angeles, California, USA, December 12-15, 1993. pages 1185-1191, ACM Press, 1993. [doi]
@inproceedings{JonesEBH93,
title = {Using simulation as a tool for business process innovation},
author = {M. Thomas Jones Jr. and Robert Elliott and David Z. Ball and Gerald F. Hein},
year = {1993},
doi = {10.1145/256563.257002},
url = {http://doi.acm.org/10.1145/256563.257002},
researchr = {https://researchr.org/publication/JonesEBH93},
cites = {0},
citedby = {0},
pages = {1185-1191},
booktitle = {Proceedings of the 25th Winter Simulation Conference, Los Angeles, California, USA, December 12-15, 1993},
editor = {Gerald W. Evans and Mansooreh Mollaghasemi and Edward C. Russell and William E. Biles},
publisher = {ACM Press},
isbn = {0-7803-1381-X},
}