Impact of usability on process lead-time in information systems: A case study

Poornima Joshi, Azin Akbari, Richard Berntsson-Svensson. Impact of usability on process lead-time in information systems: A case study. Journal of Systems and Software, 148:148-169, 2019. [doi]

Authors

Poornima Joshi

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Azin Akbari

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Richard Berntsson-Svensson

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