Kailash Joshi, William C. Perkins, Robert P. Bostrom. Some new factors influencing user information satisfaction: implications for systems professionals. In Paul S. Licker, editor, Proceedings of the twenty-second annual computer personnel research conference on Computer personnel research conference, SIGCPR 1986, Calgary, Canada, 1986. pages 27-42, ACM, 1986. [doi]
Abstract is missing.