Ameni Kacem, Rami Belkaroui, Dhouha Jemal, Haithem Ghorbel, Rim Faiz, Ines Hammami Abid. Towards Improving e-Government Services Using Social Media-Based Citizen's Profile Investigation. In John Carlo Bertot, Elsa Estevez, Sehl Mellouli, editors, Proceedings of the 9th International Conference on Theory and Practice of Electronic Governance, ICEGOV 2016, Montevideo, Uruguay, March 1-3, 2016. pages 187-190, ACM, 2016. [doi]
Abstract is missing.