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From Manual to Automated: A Multi-case Study of Utilizing Robotic Process Automation and Intelligent Automation in Healthcare Operational Processes

Jani Kaitosalmi, Milla Ratia, Paulus Torkki. From Manual to Automated: A Multi-case Study of Utilizing Robotic Process Automation and Intelligent Automation in Healthcare Operational Processes. In Tung X. Bui, editor, 58th Hawaii International Conference on System Sciences, HICSS 2025, Hilton Waikoloa Village, Hawaii, USA, January 7-10, 2025. pages 1-10, ScholarSpace, 2025. [doi]

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