Mira Kajko-Mattsson. Corrective Maintenance Maturity Model: Problem Management. In 18th International Conference on Software Maintenance (ICSM 2002), Maintaining Distributed Heterogeneous Systems, 3-6 October 2002, Montreal, Quebec, Canada. pages 486, IEEE Computer Society, 2002. [doi]
@inproceedings{Kajko-Mattsson02:0,
title = {Corrective Maintenance Maturity Model: Problem Management},
author = {Mira Kajko-Mattsson},
year = {2002},
url = {http://computer.org/proceedings/icsm/1819/18190486abs.htm},
tags = {maintenance},
researchr = {https://researchr.org/publication/Kajko-Mattsson02%3A0},
cites = {0},
citedby = {0},
pages = {486},
booktitle = {18th International Conference on Software Maintenance (ICSM 2002), Maintaining Distributed Heterogeneous Systems, 3-6 October 2002, Montreal, Quebec, Canada},
publisher = {IEEE Computer Society},
isbn = {0-7695-1819-2},
}