Mira Kajko-Mattsson. Problem management maturity within corrective maintenance. Journal of Software Maintenance, 14(3):197-227, 2002.
@article{Kajko-Mattsson02:1, title = {Problem management maturity within corrective maintenance}, author = {Mira Kajko-Mattsson}, year = {2002}, tags = {maintenance}, researchr = {https://researchr.org/publication/Kajko-Mattsson02%3A1}, cites = {0}, citedby = {0}, journal = {Journal of Software Maintenance}, volume = {14}, number = {3}, pages = {197-227}, }