Timo Käkölä, Kalle I. Koota. Redesigning Computer-Supported Work Processes with Dual Information Systems: The Work Process Benchmarking Service. J. of Management Information Systems, 16(1):87-120, 1999. [doi]
@article{KakolaK99,
title = {Redesigning Computer-Supported Work Processes with Dual Information Systems: The Work Process Benchmarking Service},
author = {Timo Käkölä and Kalle I. Koota},
year = {1999},
url = {http://www.jmis-web.org/articles/v16_n1_p87/index.html},
researchr = {https://researchr.org/publication/KakolaK99},
cites = {0},
citedby = {0},
journal = {J. of Management Information Systems},
volume = {16},
number = {1},
pages = {87-120},
}