Leonid Kamalov, Alexander Pokhilko, Ivan Gorbachev, Evgeny Kamalov. Service Process Estimation and Improvement on Verbal Characteristics. In Cees Bil, John Mo, Josip Stjepandic, editors, 20th ISPE International Conference on Concurrent Engineering, Melbourne, Australia, September 2-6, 2013. pages 183-189, IOS Press, 2013. [doi]
@inproceedings{KamalovPGK13,
title = {Service Process Estimation and Improvement on Verbal Characteristics},
author = {Leonid Kamalov and Alexander Pokhilko and Ivan Gorbachev and Evgeny Kamalov},
year = {2013},
doi = {10.3233/978-1-61499-302-5-183},
url = {http://dx.doi.org/10.3233/978-1-61499-302-5-183},
researchr = {https://researchr.org/publication/KamalovPGK13},
cites = {0},
citedby = {0},
pages = {183-189},
booktitle = {20th ISPE International Conference on Concurrent Engineering, Melbourne, Australia, September 2-6, 2013},
editor = {Cees Bil and John Mo and Josip Stjepandic},
publisher = {IOS Press},
isbn = {978-1-61499-302-5},
}