Scripting practices in complex systems management

Eser Kandogan, Paul P. Maglio, Eben M. Haber, John H. Bailey. Scripting practices in complex systems management. In Eben M. Haber, Wayne G. Lutters, Wendy T. Lucas, Jhilmil Jain, Kirstie Hawkey, editors, Proceedings of the 3rd ACM Symposium on Computer Human Interaction for Management of Information Technology, CHIMIT 2009, Baltimore, Maryland, USA, November 7-8, 2009. ACM, 2009. [doi]

@inproceedings{KandoganMHB09,
  title = {Scripting practices in complex systems management},
  author = {Eser Kandogan and Paul P. Maglio and Eben M. Haber and John H. Bailey},
  year = {2009},
  doi = {10.1145/1641587.1641589},
  url = {http://doi.acm.org/10.1145/1641587.1641589},
  researchr = {https://researchr.org/publication/KandoganMHB09},
  cites = {0},
  citedby = {0},
  booktitle = {Proceedings of the 3rd ACM Symposium on Computer Human Interaction for Management of Information Technology, CHIMIT 2009, Baltimore, Maryland, USA, November 7-8, 2009},
  editor = {Eben M. Haber and Wayne G. Lutters and Wendy T. Lucas and Jhilmil Jain and Kirstie Hawkey},
  publisher = {ACM},
  isbn = {978-1-60558-572-7},
}