Researchr is a web site for finding, collecting, sharing, and reviewing scientific publications, for researchers by researchers.
Sign up for an account to create a profile with publication list, tag and review your related work, and share bibliographies with your co-authors.
Inwon Kang, Sangjae Lee, Jiho Choi. Using fuzzy cognitive map for the relationship management in airline service. Expert Syst. Appl., 26(4):545-555, 2004. [doi]
Abstract is missing.