Sarah Kanning. ISSies to experts: training students as technical support staff for departments. In SIGUCCS. pages 262-263, 2002. [doi]
@inproceedings{Kanning02, title = {ISSies to experts: training students as technical support staff for departments}, author = {Sarah Kanning}, year = {2002}, doi = {10.1145/588646.588715}, url = {http://doi.acm.org/10.1145/588646.588715}, researchr = {https://researchr.org/publication/Kanning02}, cites = {0}, citedby = {0}, pages = {262-263}, booktitle = {SIGUCCS}, }