Using dramaturgical methods to gain more dynamic user understanding in user-centered design

Vesa Kantola, Sauli Tiitta, Katri Mehto, Tomi Kankainen. Using dramaturgical methods to gain more dynamic user understanding in user-centered design. In Ben Shneiderman, Gerhard Fischer, Elisa Giaccardi, Michael Eisenberg, editors, Proceedings of the 6th Conference on Creativity & Cognition, Washington, DC, USA, June 13-15, 2007. pages 173-182, ACM, 2007. [doi]

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