Synchronous online help support with visual instruction aids for workflow-based MVC web applications

Marcel Karam, Maha Abou Ibrahim. Synchronous online help support with visual instruction aids for workflow-based MVC web applications. In Brad Mehlenbacher, Aristidis Protopsaltis, Ashley Williams, Shaun Slattery, editors, Proceedings of the 27th Annual International Conference on Design of Communication, SIGDOC 2009, Bloomington, Indiana, USA, October 5-7, 2009. pages 105-114, ACM, 2009. [doi]

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