Speculating with Care: Worker-centered Perspectives on Scale in a Chat-based Health Information Service

Naveena Karusala, Shirley Yan, Nupoor Rajkumar, Victoria G, Richard J. Anderson. Speculating with Care: Worker-centered Perspectives on Scale in a Chat-based Health Information Service. PACMHCI, 7(CSCW2):1-26, 2023. [doi]

Abstract

Abstract is missing.