Opinion Mining in the Airline Industry: Learning Social Sentiments and Insights

Vinothini Kasinathan, Mimi Nahariah Azwani Mohamed, Lee Yan Ji, Aida Mustapha, Mohamad Firdaus Che Abdul Rani, Sadesh Manikam. Opinion Mining in the Airline Industry: Learning Social Sentiments and Insights. In Lorna Uden, Dario Liberona, editors, Learning Technology for Education Challenges - 9th International Workshop, LTEC 2021, Kaohsiung, Taiwan, July 20-22, 2021, Proceedings. Volume 1428 of Communications in Computer and Information Science, pages 169-180, Springer, 2021. [doi]

Abstract

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