Abby Kasowitz. The Virtual Reference Desk: Supporting Education Through a Network of Human Expertise. In Hermann A. Maurer, Richard G. Olson, editors, Proceedings of WebNet 98 - World Conference on the WWW and Internet & Intranet, Orlando, Florida, USA, November 7-12, 1998. AACE, 1998.
@inproceedings{Kasowitz98,
title = {The Virtual Reference Desk: Supporting Education Through a Network of Human Expertise},
author = {Abby Kasowitz},
year = {1998},
researchr = {https://researchr.org/publication/Kasowitz98},
cites = {0},
citedby = {0},
booktitle = {Proceedings of WebNet 98 - World Conference on the WWW and Internet & Intranet, Orlando, Florida, USA, November 7-12, 1998},
editor = {Hermann A. Maurer and Richard G. Olson},
publisher = {AACE},
isbn = {1-880094-31-2},
}