Ethan Katsh, Leon J. Osterweil, Norman K. Sondheimer, Daniel Rainey. Experimental application of process technology to the creation and adoption of online dispute resolution. In José A. B. Fortes, Ann Macintosh, editors, Proceedings of the 7th Annual International Conference on Digital Government Research, DG.O 2006, San Diego, California, USA, May 21-24, 2006. Volume 151 of ACM International Conference Proceeding Series, pages 273-274, Digital Government Research Center, 2006. [doi]
Abstract is missing.