Aiden Katzef, Nozibele Gcora Vumazonke, Wallace Chigona, Teofelus Tonateni Tuyeni, Chimwemwe Queen Mtegha. Factors Affecting Citizens' Use of e-Participation Platforms: A Case of GovChat Platform in Cape Town Municipality. In Yingqin Zheng, Pamela Abbott, Jose Antonio Robles-Flores, editors, Freedom and Social Inclusion in a Connected World - 17th IFIP WG 9.4 International Conference on Implications of Information and Digital Technologies for Development, ICT4D 2022, Lima, Peru, May 25-27, 2022, Proceedings. Volume 657 of IFIP Advances in Information and Communication Technology, pages 69-88, Springer, 2022. [doi]
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