David R. Kaufman, Vimla L. Patel, Charlyn Hilliman, Philip C. Morin, Jenia Pevzner, Ruth S. Weinstock, Robin Goland, Steven Shea, Justin Starren. Usability in the real world: assessing medical information technologies in patients homes. Journal of Biomedical Informatics, 36(1-2):45-60, 2003. [doi]
Abstract is missing.