Andrea L. Kavanaugh, Edward A. Fox, Steven D. Sheetz, Seungwon Yang, Lin Tzy Li, Travis Whalen, Donald Shoemaker, Paul Natsev, Lexing Xie. Social media use by government: from the routine to the critical. In John Carlo Bertot, Karine Nahon, Soon Ae Chun, Luis F. Luna-Reyes, Vijay Atluri, editors, Proceedings of the 12th Annual International Conference on Digital Government Research, DG.O 2011, College Park, MD, USA, June 12 - 15, 2011. ACM International Conference Proceeding Series, pages 121-130, Digital Government Research Center, 2011. [doi]
Abstract is missing.