The Influence of Customer Churn and Acquisition on Value Dynamics of Social Neighbourhoods

Przemyslaw Kazienko, Piotr Bródka, Dymitr Ruta. The Influence of Customer Churn and Acquisition on Value Dynamics of Social Neighbourhoods. In Miltiadis D. Lytras, Ernesto Damiani, John M. Carroll, Robert D. Tennyson, David E. Avison, Ambjörn Naeve, Adrian Dale, Paul Lefrere, Felix Tan, Janice C. Sipior, Gottfried Vossen, editors, Visioning and Engineering the Knowledge Society. A Web Science Perspective, Second World Summit on the Knowledge Society, WSKS 2009, Chania, Crete, Greece, September 16-18, 2009. Proceedings. Volume 5736 of Lecture Notes in Computer Science, pages 491-500, Springer, 2009. [doi]

Abstract

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