Greg Kearsley, Robert L. Campbell, Jay Elkerton, Wallace Judd, Janet H. Walker. Online help systems: design and implementation issues (panel). In J. J. O'Hare, editor, Proceedings of the SIGCHI Conference on Human Factors in Computing Systems, CHI 1988, Washington, D.C., USA, May 15-19, 1988. pages 287-288, ACM, 1988. [doi]
Abstract is missing.