Are Conversational Agents Used at Scale by Companies Offering Digital Health Services for the Management and Prevention of Diabetes?

Roman Keller, Jiali Yao, Gisbert W. Teepe, Sven Hartmann, Kim-Morgaine Lohse, Florian von Wangenheim, Falk Müller-Riemenschneider, Jacqueline Louise Mair, Tobias Kowatsch. Are Conversational Agents Used at Scale by Companies Offering Digital Health Services for the Management and Prevention of Diabetes?. In Catia Pesquita, Ana L. N. Fred, Hugo Gamboa, editors, Proceedings of the 14th International Joint Conference on Biomedical Engineering Systems and Technologies, BIOSTEC 2021, Volume 5: HEALTHINF, Online Streaming, February 11-13, 2021. pages 811-816, SCITEPRESS, 2021. [doi]

Abstract

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