Jyri Kemppainen, Matti Tedre, Erkki Sutinen. IT service management education in Tanzania: an organizational and grassroots-level perspective. In Randy W. Connolly, William D. Armitage, editors, ACM Special Interest Group for Information Technology Education Conference, SIGITE' 12, Calgary, AB, Canada, October 11 - 13, 2012. pages 99-104, ACM, 2012. [doi]
@inproceedings{KemppainenTS12,
title = {IT service management education in Tanzania: an organizational and grassroots-level perspective},
author = {Jyri Kemppainen and Matti Tedre and Erkki Sutinen},
year = {2012},
doi = {10.1145/2380552.2380583},
url = {http://doi.acm.org/10.1145/2380552.2380583},
researchr = {https://researchr.org/publication/KemppainenTS12},
cites = {0},
citedby = {0},
pages = {99-104},
booktitle = {ACM Special Interest Group for Information Technology Education Conference, SIGITE' 12, Calgary, AB, Canada, October 11 - 13, 2012},
editor = {Randy W. Connolly and William D. Armitage},
publisher = {ACM},
isbn = {978-1-4503-1464-0},
}