A novel methodology for evaluating the risk of CRM projects in fuzzy environment

Abbas Keramati, Salman Nazari Shirkouhi, H. Moshki, Masoud Afshari-Mofrad, Eisa Maleki Berneti. A novel methodology for evaluating the risk of CRM projects in fuzzy environment. Neural Computing and Applications, 23(Supplement-1):29-53, 2013. [doi]

Abstract

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