Robert Kern, Hans Thies, Gerhard Satzger. Efficient quality management of human-based electronic services leveraging group decision making. In Virpi Kristiina Tuunainen, Matti Rossi, Joe Nandhakumar, editors, 19th European Conference on Information Systems, ECIS 2011, Helsinki, Finland, June 9-11, 2011. pages 112, 2011. [doi]
@inproceedings{KernTS11,
title = {Efficient quality management of human-based electronic services leveraging group decision making},
author = {Robert Kern and Hans Thies and Gerhard Satzger},
year = {2011},
url = {http://is2.lse.ac.uk/asp/aspecis/20110118.pdf},
researchr = {https://researchr.org/publication/KernTS11},
cites = {0},
citedby = {0},
pages = {112},
booktitle = {19th European Conference on Information Systems, ECIS 2011, Helsinki, Finland, June 9-11, 2011},
editor = {Virpi Kristiina Tuunainen and Matti Rossi and Joe Nandhakumar},
}