Petri Kettunen. Bringing Total Quality in to Software Teams: A Frame for Higher Performance. In Brian Fitzgerald, Kieran Conboy, Ken Power, Ricardo Valerdi, Lorraine Morgan, Klaas-Jan Stol, editors, Lean Enterprise Software and Systems - 4th International Conference, LESS 2013, Galway, Ireland, December 1-4, 2013, Proceedings. Volume 167 of Lecture Notes in Business Information Processing, pages 48-64, Springer, 2013. [doi]
Abstract is missing.